mamahoki328 Platform Privacy Notice

This page describes what we collect when you use mamahoki328 and how we keep that data protected. We operate our platform transparently and handle your information according to applicable data protection law. Our services are available only in jurisdictions where local law permits.

We at mamahoki328 collect personal information only to operate your account, process deposits and withdrawals, verify your identity, and respond to your support requests. We do not sell your data to third parties. This notice applies to all users who access our platform from anywhere in Indonesia, including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.

What data we collect on mamahoki328

We collect your name, email address, phone number, and date of birth when you register an account. During identity verification, we ask for your national ID number and may request a photo of your ID card or passport. This information is required under anti-money-laundering regulations and helps us protect your account from fraud.

We collect transaction data automatically—every deposit, withdrawal, and bet you place is logged with the date, time, amount, and payment method. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction ID from your e-wallet. For bank transfers to mobile banking, local payment, online payment, or e-wallet virtual accounts, we store the reference number and confirmation details.

We also collect technical data: your IP address, device type, browser version, and the pages you visit on mamahoki328. This helps us diagnose connection problems and detect suspicious login attempts. We set cookies to keep you logged in and to remember your language preference.

How we use your information

• To create and manage your account on mamahoki328
• To process deposits and withdrawals securely
• To verify your identity and prevent fraud
• To respond to your support requests within one business day
• To comply with financial and anti-money-laundering laws in Indonesia
• To send you account statements and payment receipts

We do not use your data to send marketing emails or promotional offers unless you opt in. We do not share your personal information with other gaming platforms or external advertisers. If you contact our support team, we keep a record of that conversation to help us serve you better in the future.

Our mamahoki328 data protection policy

We store your data on servers located in Southeast Asia. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location. We use encryption for all data in transit and at rest. Your password is hashed and cannot be retrieved by mamahoki328 staff.

We keep your account data for as long as your account is active. After you close your account, we retain transaction records for seven years to comply with Indonesian financial regulations. We delete personal information such as your phone number and ID photo after one year of account closure, unless we are required by law to retain it longer.

Cookies on mamahoki328 serve two purposes: session cookies keep you logged in during your visit, and analytics cookies help us understand how users navigate our platform. You can disable cookies in your browser settings, but this may affect your ability to use mamahoki328 on mobile or desktop.

If you have questions about how we handle your data, contact our support team. We respond within one business day. If you believe your rights have been violated, you may file a complaint with the Indonesian data protection authority.

Third-party processors we use

We work with payment processors who handle your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank-transfer transactions. These processors follow their own privacy policies but are bound by contract to protect your data. We also use customer support software and analytics tools—these vendors see only anonymized usage data, not your personal details. We do not disclose your identity to game studios or sports-betting data providers.

For updates to this policy, we post changes on this page and notify you via email if the changes significantly affect your rights. Your continued use of mamahoki328 after a policy change means you accept the new terms.